At Zen Arth, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Zen Arth platform (the “Service”), visit our website, or engage with us.

1. Scope

This Privacy Policy applies to visitors to our website, registered users of Zen Arth,

subscribers to our services, and individuals interacting with our support or marketing

communications.

2. Data We Collect

We may collect personal information such as name, email address, phone number, location,

tax residency status, and financial information voluntarily entered by users.

We may also collect technical data including IP address, browser type, device information,

usage data, cookies, and log files.

When users interact with our AI services, prompts, queries, responses, and interaction

metadata may also be processed.

3. How We Use Your Data

We use your data to provide our services, manage accounts, improve our products, ensure

security, and comply with legal obligations.

This includes generating AI insights, customer support, fraud prevention, and system

monitoring.

4. AI Processing and Third-Party Providers

Zen Mithra uses artificial intelligence technologies including large language models.

User queries may be processed using AI infrastructure providers solely for generating

responses.

We do not sell personal data to AI providers and attempt to minimize the amount of

personal data shared with such systems.

5. Data Storage and Location

User data may be stored on secure cloud infrastructure operated by trusted providers.

Servers may be located in India or other jurisdictions.

Where international transfers occur, we implement appropriate safeguards.

6. Data Retention

All personally identifiable data is redacted from the information provided by the user. We

retain personal data only as long as necessary to provide services, comply with legal

obligations, resolve disputes, and enforce agreements..

7. Your Data Protection Rights

Users may request access, correction, deletion, withdrawal of consent, or data portability

where applicable under law.

Requests may be submitted to support@zenmithra.com

8. Data Security

We implement administrative, technical, and physical safeguards including encryption,

monitoring, and restricted access controls.

9. Cookies

Cookies and similar technologies may be used to remember user preferences, analyze usage

patterns, and improve service performance.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

11. Third-Party Services

Our platform may integrate third-party services including payment gateways, analytics

providers, cloud hosting, and AI service providers.

12. Changes to This Policy

We may update this policy periodically and will publish the updated version on our website.

12. Contact Us

Zen Mithra Private Limited

5th Floor, Muthaiya Park, Mahadevapura

Bangalore – 560048, India

Zen Arth
support@zenmithra.com